Policies and procedures

New Users Names and Passwords

Each VendorPal customer (Vendor) will be required to designate an administrator. The administrator will have the ability to change their VendorPal assigned password once the account setup is complete. The administrator will also be responsible for assigning user names and permission level access to all additional users for the customer’s account. User passwords are generated by VendorPal and provided to each user. Each new user will receive an email advising them of their activation and providing them with their access information.

User ID and Password Protection

Vendorpal uses 32 bit inscription for the protection of the transmittal of information across the internet. It is the responsibility of each administrator level user to safeguard the integrity of this information. Administrators should avoid making hard copies of this information.

Forgotten Password and User ID

VendorPal users may request that their user ID and password be emailed to them. They must provide their registered email address and the Vendor ID. Their login information will then be emailed to the registered email address. Users that have forgotten their Vendor ID must request it from their VendorPal administrator.

Image Sizes and Format

All images uploaded to VendorPal must be in JPG format. There are no limitations in size while uploading images to VendorPal. It is, however, recommended that images for designs, samples and final products not exceed 500 x 500 pixels.

Product Comment Content

VendorPal provides an open communication forum. User will not post comments containing offensive language or content. VendorPal will, at its sole discretion, remove comments it finds objectionable. VendorPal may, at its sole discretion, deactivate the account of any user posting comments with offensive language or content.

Uploaded Document Content

VendorPal users may only upload documents to the VendorPal servers relating pertinent information to the products. VendorPal may, at its own discretion, remove any documents containing non-related information or images from its servers.